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Our Leadership Team is the reason our franchisees are so successful, and why clients love working with us. Meet some of the all-star players on our corporate team, who make Supporting Strategies a leader in the franchise space.

Leslie Jorgensen

Leslie Jorgensen, MBA

Founder & CEO

Leslie has been providing operational support to small businesses since 1997, including development and implementation of support infrastructure for several startup organizations. Her background includes accounting, financial reporting, payroll, benefits administration and office management. An entrepreneur herself, Leslie has an in-depth understanding of the unique challenges faced by small businesses and start-ups. She holds an MBA from Boston University and a BA in English from the University of Massachusetts, Amherst.

Steve Shultz

Steve Schultz, MBA

Director of Franchise Development

Steve comes to Supporting Strategies with over 25 years of management experience in operations and sales, working in both startups and multinational corporations including Digital Equipment Corporation and IBM. Steve was the co-founder and President of Kerotec, a mid-size computer peripheral distributor serving the Western European market, as well as the co-founder of Splash Auto Washes. Steve led both organizations to successful acquisition. Steve has been a professor of International Operations and Six Sigma Quality Control at both WPI and New England College. He holds an MBA from the University of Massachusetts in Lowell and a BS in Engineering from the University of Lowell.

Jeanne Richards

Jeanne Richards, BA, CPA

Director of SSU (Supporting Strategies University) Development

Jeanne has over 15 years of accounting experience working in both public and corporate accounting. She started her career at KPMG Peat Marwick, where she was involved in the management of client audit engagements. Jeanne then worked at Staples, Inc. in various accounting roles, including Accounting Manager, where she was responsible for the preparation of external consolidated reports including 10K and 10Q for this $5.2 billion, NASDAQ traded company. While at Staples, Jeanne was an instrumental participant in the conversion and implementation of the Oracle General Ledger package. Jeanne graduated Cum Laude from University of Massachusetts, Amherst with a BA in Accounting.

Pammy Saylor

Pammy Saylor, BA

Director of Talent

Pam is a seasoned HR executive with over 20 years of experience strengthening companies though organizational and culture development, performance coaching, and talent recruitment.

A skilled and intuitive manager, Pam has directed HR strategy in a range of environments, from high-performance startups to large corporations, and across industries including service, biotech, healthcare, and medical technologies. She has an impressive track record of driving organizational change, improving business competitiveness, and helping to attract and retain top talent.

Pamela holds a BA in Social and Rehabilitative Services from Assumption College in Massachusetts.

Erica Mitchell

Erica Mitchell, BS

Director of Marketing

Erica Mitchell is a dynamic, high-energy marketing professional with over 20 years of experience across multiple disciplines. She brings strong leadership, extensive experience developing and implementing strategic marketing plans, and a track record for managing multiple complex projects.

Known as a quick learner with solid analytical skills, Erica has a background spanning brand, online and social media marketing; marketing automation; budget management; and events management. She is particularly skilled at building a collaborative team environment.

Erica earned a dual Bachelor of Science in Marketing and Economics from Boston College, where she graduated cum laude.

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