Our Leadership Team is the reason our franchisees are so successful, and why clients love working with us. Meet some of the all-star players on our corporate team who understand the challenges of opening a bookkeeping business and who make Supporting Strategies a leader in the franchise space.
Leslie Jorgensen, MBA
Founder & CEO
Leslie has provided bookkeeping and operational support services to small businesses since 1997, earning the trust of countless entrepreneurs and business leaders. Her expertise spans accounting, financial reporting, payroll, benefits administration and office management. An entrepreneur herself, she has an in-depth understanding of the unique challenges that small businesses and startups face.
Leslie founded Supporting Strategies in 2004 and has since overseen its impressive growth, including the introduction of a national franchise model in 2013. She continues to lead Supporting Strategies' Boston office, the company's flagship location. In addition, as head of Supporting Strategies Partners, she provides coaching and guidance and ensures the successful delivery of support services to franchisees.
Prior to Supporting Strategies, Leslie was Business Manager for a professional services firm. As Finance Manager for a business incubator, she handled bookkeeping and operational support for the organization and its member companies. The experience gave her valuable insights into being an entrepreneur and inspired her to launch Supporting Strategies several years later. Her first professional role was Office Manager for a commercial real estate firm, where she managed activities such as accounts payable, accounts receivable, billings and reporting.
Leslie holds a Master of Business Administration from Boston University and a Bachelor of Arts in English from the University of Massachusetts, Amherst.
Steve Schultz, MBA
Director of Franchise Development
Steve comes to Supporting Strategies with over 25 years of management experience in operations and sales, working in both startups and multinational corporations including Digital Equipment Corporation and IBM. Steve was the co-founder and President of Kerotec, a mid-size computer peripheral distributor serving the Western European market, as well as the co-founder of Splash Auto Washes. Steve led both organizations to successful acquisition. Steve has been a professor of International Operations and Six Sigma Quality Control at both WPI and New England College. He holds an MBA from the University of Massachusetts in Lowell and a BS in Engineering from the University of Lowell.
Jeanne Richards, BA, CPA
Director of SSU (Supporting Strategies University) Development
Jeanne has over 15 years of accounting experience working in both public and corporate accounting. She started her career at KPMG Peat Marwick, where she was involved in the management of client audit engagements. Jeanne then worked at Staples, Inc. in various accounting roles, including Accounting Manager, where she was responsible for the preparation of external consolidated reports including 10K and 10Q for this $5.2 billion, NASDAQ traded company. While at Staples, Jeanne was an instrumental participant in the conversion and implementation of the Oracle General Ledger package. Jeanne graduated Cum Laude from University of Massachusetts, Amherst with a BA in Accounting.
Pammy Saylor, BA
Director of Talent
Pam is a seasoned HR executive with over 20 years of experience strengthening companies though organizational and culture development, performance coaching, and talent recruitment.
A skilled and intuitive manager, Pam has directed HR strategy in a range of environments, from high-performance startups to large corporations, and across industries including service, biotech, healthcare, and medical technologies. She has an impressive track record of driving organizational change, improving business competitiveness, and helping to attract and retain top talent.
Pamela holds a BA in Social and Rehabilitative Services from Assumption College in Massachusetts.
Erica Mitchell, BS
Director of Marketing
Erica Mitchell is a dynamic, high-energy marketing professional with over 20 years of experience across multiple disciplines. She brings strong leadership, extensive experience developing and implementing strategic marketing plans, and a track record for managing multiple complex projects.
Known as a quick learner with solid analytical skills, Erica has a background spanning brand, online and social media marketing; marketing automation; budget management; and events management. She is particularly skilled at building a collaborative team environment.
Erica earned a dual Bachelor of Science in Marketing and Economics from Boston College, where she graduated cum laude.